Questions fréquemment posées

Chorilo est une plateforme de gestion complète pour les chœurs et ensembles musicaux. Elle vous aide à organiser les membres, gérer les partitions, planifier les événements et communiquer avec votre ensemble. Que vous soyez un petit groupe vocal ou un grand chœur, Chorilo fournit tous les outils dont vous avez besoin pour une gestion efficace de l'ensemble.

Chorilo est conçu pour tous les types d'ensembles musicaux : chœurs, associations musicales, groupes vocaux et autres communautés musicales de toute taille. Que vous dirigiez un petit chœur de chambre de 10 membres ou un grand chœur de plus de 100 chanteurs - Chorilo s'adapte à vos besoins.

Vous pouvez tester Chorilo pendant 60 jours complètement gratuitement et sans engagement. Inscrivez-vous simplement sur notre site web, créez votre premier ensemble et invitez des membres. Toutes les fonctionnalités sont disponibles pendant la période d'essai. L'essai se termine automatiquement - aucun coût n'est encouru si vous décidez de ne pas continuer.

Après l'inscription, vous devez d'abord créer votre premier ensemble et définir les données de base comme le nom, le type et la couleur. Ensuite, vous pouvez inviter des membres, créer les premiers événements et télécharger des partitions. Notre processus d'intégration vous guide étape par étape à travers les fonctions les plus importantes.

L'inscription est simple et ne prend que quelques minutes. Entrez votre adresse e-mail et un mot de passe sécurisé, confirmez votre adresse e-mail via le lien de confirmation, et vous êtes prêt. Vous pouvez également rejoindre directement via un lien d'invitation d'un ensemble existant.

Cliquez sur 'Créer un ensemble' dans le tableau de bord ou la section ensembles. Entrez le nom, sélectionnez le type (chœur, groupe vocal, ensemble, etc.) et ajoutez une description. Vous pouvez optionnellement télécharger un logo et choisir une couleur signature. Définissez ensuite les pupitres (par ex., Soprano, Alto, Ténor, Basse) que votre ensemble utilise.

Il y a plusieurs façons : 1) Via 'Ajouter un membre', vous pouvez inviter des personnes par e-mail. 2) Générez un lien d'invitation que vous pouvez partager. 3) Les membres peuvent s'inscrire eux-mêmes et rejoindre via le lien d'invitation. Les nouveaux membres reçoivent automatiquement un e-mail de bienvenue avec toutes les informations importantes.

Il y a trois rôles : Administrateur - accès complet à toutes les fonctions, peut gérer l'ensemble et nommer d'autres administrateurs. Éditeur - peut gérer le contenu (événements, partitions, notifications) mais ne peut pas modifier les paramètres de l'ensemble. Membre - peut utiliser toutes les fonctionnalités mais ne peut pas gérer le contenu ni voir les informations sensibles comme les coordonnées.

Oui, chaque membre peut gérer indépendamment ses propres coordonnées, informations de profil et paramètres via son profil. Les administrateurs et éditeurs peuvent en plus modifier les données spécifiques à l'ensemble comme le pupitre, le rôle et les notes. Cependant, les membres ne peuvent pas changer leur propre rôle.

Les liens d'invitation sont un moyen simple d'inviter de nouveaux membres. Générez un lien dans les paramètres de l'ensemble et partagez-le par e-mail, WhatsApp ou d'autres canaux. Toute personne ayant le lien peut s'inscrire ou rejoindre l'ensemble en tant qu'utilisateur existant. Les liens peuvent être régénérés à tout moment pour assurer la sécurité.

Dans les paramètres de l'ensemble, vous pouvez créer tous les groupes de pupitres nécessaires sous 'Pupitres' (par ex., Soprano, Alto, Ténor, Basse, ou instruments spécifiques). Chaque pupitre a un nom et une abréviation pour un affichage clair. Les membres peuvent ensuite être assignés aux pupitres correspondants, ce qui aide à la planification des événements et aux dispositions de places.

Go to 'Events' → 'Create Event' or click on the desired date in the calendar. Choose the type (rehearsal, concert, etc.), enter title, description, location, and time. You can also directly add sheet music to the event. All members automatically receive a notification.

Members can confirm or decline their attendance directly via the event details or email link. As an administrator, you can immediately see in the event overview who has confirmed, who has declined, and who hasn't responded yet. You can also manually add or remove participants and send reminders to members who haven't responded.

Yes! Each member gets a personal iCal feed that can be subscribed to in any calendar app (Google Calendar, Apple Calendar, Outlook, etc.). Events automatically appear in their personal calendar and stay synchronized. The subscription link is found in the Events section.

Yes, Chorilo sends automatic email reminders to all invited members. By default, members receive a reminder at 8:00 AM on the same day. Additionally, administrators can send manual reminders at any time or use push notifications via the mobile app.

Chorilo supports various event types: Rehearsals for regular practice sessions, Concerts for performances, Events for special occasions, and Other for additional activities. Each type can be individually configured and has its own colors in the calendar for better overview.

Go to 'Sheet Music' → 'Upload Sheet Music' and drag PDF files into the upload field or click to select. Enter title, composer, arranger, and other details. You can assign sheet music directly to an ensemble and categorize with tags. Additionally, you can add audio files as listening examples.

Sheet music is always ensemble-specific – only members of the respective ensemble have access. Administrators and Editors can manage all sheet music of the ensemble, while regular members can only view and download them. You can also assign sheet music to specific events to increase clarity.

Yes! In the mobile app, you can draw, highlight, and add annotations directly in the PDF sheet music. Use various tools like pen, marker, and eraser in different colors. Your annotations are automatically saved and synchronized across all your devices. Each member has their own private annotations.

Absolutely! You can upload multiple audio files to each sheet music – for example, full recordings, voice samples, or piano accompaniments. Members can play these directly in the app or browser to learn the pieces. Supported formats are MP3, WAV, and other common audio formats.

Chorilo automatically analyzes uploaded PDF sheet music using artificial intelligence and extracts important information such as difficulty level, mood, language, categories, and more. This data helps with organization and AI-powered concert program suggestions. The feature is still in BETA phase.

The AI can automatically suggest suitable sheet music from your repertoire for a concert program based on your preferences (occasion, difficulty level, program length, etc.). The more sheet music you upload and the longer you use Chorilo, the better the suggestions become. The AI also considers which pieces you have already performed frequently.

The AI analysis is continuously being improved, but may still contain errors as the feature is in BETA phase. The analyzed data cannot currently be manually edited. In a future version, it will be possible to report incorrect data to further train and improve the AI.

When creating events, you can directly select sheet music that is relevant for that event. Members then immediately see in the event overview which pieces will be rehearsed. You can also add or remove sheet music from events afterwards and adjust the order via drag & drop.

Go to 'Messages' → 'Create Message', write your message and select the ensemble. You can attach files, add polls, and determine whether all members should be notified via email. Messages appear immediately in all members' dashboards and optionally as push notifications in the app.

When creating a message, activate 'Add Poll', enter the question and answer options. You can allow multiple selection and even create event polls where members vote on specific event proposals. Results are displayed in real-time, including percentages and names of voters.

Members can reply to and discuss all messages. With @ you can mention specific members – they then receive a separate notification. Use @all to notify all ensemble members. Comments promote communication and keep everyone informed.

Members receive email and push notifications for new messages, event invitations, reminders, and when they are mentioned in comments. Everyone can specify in their profile settings which notifications they want to receive. Administrators can choose when sending messages whether notifications should be sent.

The iOS and Android apps offer almost all desktop functions: read and annotate sheet music, view events and manage attendance, read and comment on messages, receive push notifications. Additionally, there are mobile-specific features like an integrated piano, metronome, and the ability to draw in sheet music.

Yes! Downloaded sheet music and your annotations are available offline. The app automatically synchronizes all changes as soon as an internet connection is available again. So you can work on your sheet music and study them even without internet.

Practice sessions enable virtual rehearsals where the choir director shares annotations in real-time with all participants. When the director opens a sheet music, all participants receive a notification and can jump to the same location with one click. When the choir director draws something in their sheet music, members see this annotation for a few seconds. This enables better overview and communication.

In the app, you can draw directly in the sheet music with various tools: pen for precise lines, marker for highlighting, and eraser for deletion. Choose from different colors and line widths. Additionally, you can set jump marks to mark repetitions and jumps in the sheet music – jump to the desired location with just one click. All drawings and jump marks are automatically saved and synchronized between your devices.

The app contains a complete virtual piano with multiple octaves and a precise metronome. The piano is perfect for tuning or practicing melodies. The metronome offers adjustable BPM values and visual as well as acoustic beats. Both tools are available while reading sheet music and help with studying music.

The PDF viewer offers advanced functions: zoom and navigation, full-screen mode, drawing tools with various colors and line widths, jump marks for easy navigation to important locations, automatic synchronization of annotations, sharing PDFs and export functions. Additionally, the app supports special music notation symbols for professional annotations.

You receive notifications for new messages, event changes, mentions in comments, practice session invitations, and important ensemble updates. In the app settings, you can specify exactly which notifications you want to receive. All notifications also work in offline mode.

Yes, the app supports Touch ID, Face ID, and fingerprint scanners for secure and convenient login. After the first login with your credentials, you can activate biometric authentication. Your login credentials are securely stored in the device's keychain/keystore.

Chorilo offers a unified plan for all ensembles with unlimited members and storage space (fair use principle). You can pay monthly or annually – with annual payment, you save two months. All features are included in every plan, there are no hidden costs or limits.

The trial period lasts 60 days and is completely non-binding. You have access to all features without restrictions. The trial ends automatically – no costs are incurred if you decide against continuation. You receive timely reminders before the end of the trial period.

We accept all common credit cards (Visa, Mastercard, American Express) as well as SEPA direct debit for European customers. Apple Pay, Link, Amazon Pay, Klarna, and Revolut Pay are additional payment options. Billing is processed securely through Stripe, one of the leading payment processors. Your payment data is transmitted encrypted and not stored with us.

You can cancel your subscription at any time in the ensemble settings under 'Subscription'. The cancellation becomes effective at the end of the current billing period – you can continue using Chorilo until then. Your data remains available for 30 days after cancellation in case you decide to continue.

Chorilo works in all modern browsers: Chrome, Firefox, Safari, Edge, and Opera. We recommend the latest version for the best performance. The mobile website is optimized for smartphones and tablets, but for the best experience, we recommend our native apps.

First try reloading the page or clearing the browser cache. For persistent problems, contact our support at [email protected] with a description of the problem and information about browser and operating system. We usually respond within 24 hours.

Your data is stored in secure European data centers and protected by state-of-the-art encryption. We follow strict privacy guidelines (GDPR compliant) and conduct regular security audits. Backups are created automatically to prevent data loss.

Yes, you can export your data at any time. In the ensemble settings, you'll find options to export member lists, events, and other data in common formats (CSV, PDF). Upon cancellation, you can receive a complete data export of all your information upon request.